What is Trezor® Bridge and why it matters

Trezor® Bridge is a lightweight, locally run service that enables secure USB communication between your computer and a Trezor® Hardware Wallet. When you use Trezor® Suite — the official desktop app — or follow the web onboarding at trezor.io/start, Bridge acts as the translator between browser/app requests and your device so that private keys never leave the hardware.

Where to download: official sources only

Always download Trezor® Bridge or the Trezor® Suite App from trezor.io/start. This ensures you get a signed, untampered installer. The Suite package often bundles Bridge for convenience; if you prefer browser flows, install Bridge separately to provide stable USB connectivity.

Step-by-step: Trezor® Bridge download & install

  1. Open trezor.io/start and choose your operating system (Windows, macOS, Linux).
  2. Download the Bridge installer or the Trezor® Suite bundle and run the installer with required permissions.
  3. After installation, reconnect your Trezor® Hardware Wallet and open Trezor® Suite; the app should detect the device.
  4. If you are using a browser workflow, refresh the page and approve the connection on-device.

Common connection problems and fixes

Many users search for phrases like “Trezor® login not working,” “Unable to login Trezor®,” or “Error connecting Trezor® account.” These issues usually stem from an outdated Bridge/Suite, a faulty USB cable, or blocked USB permissions. Try the following:

When "Trezor® Suite App not working" or "Can't verify Trezor® Wallet"

If the Suite crashes or cannot verify your device, reinstall Bridge and Suite from the official start page, collect logs (Suite has a logs export), and if the issue persists contact the Trezor® Help Center with version details and a clear error message. Do not attempt to enter your recovery seed into third-party apps — device restoration should only occur via official Suite recovery flows.

Account recovery and 2FA considerations

Trezor® Account Recovery relies on your recovery seed (12/18/24 words). If you lose device access, restore on another verified Trezor® device using the Suite. There is no Trezor®-controlled 2FA reset — two-factor authentication is managed by the services using it (exchanges, email providers). For any account- or service-level 2FA resets, contact the corresponding provider.

Frequently Asked Questions (FAQ)

1. Where do I safely download Trezor® Bridge?
From the official page: trezor.io/start. Avoid third-party mirrors to prevent malicious installers.
2. My Trezor® login is not working — what should I try first?
Ensure Bridge and Suite are up to date, swap the USB cable/port, and disable browser extensions that may block WebUSB.
3. Can I recover my wallet without Trezor® Bridge?
Yes — the recovery process uses your seed. Bridge only facilitates live communication; recovery can be done through the Suite or another compatible device.
4. What causes "Error connecting Trezor® account"?
Usually outdated software, blocked USB permissions, or driver conflicts. Updating Bridge/Suite and checking drivers resolves most cases.
5. Is there a Trezor® 2fa reset?
No. Trezor® devices don’t control external two-factor authentication; resets must be handled by the service where 2FA is configured.
6. Where can I get official help?
Use the Trezor® Help Center reachable from the official site. Provide logs and detailed error descriptions for faster support.